Support

Last changed 13 November 2026

Screens that work

• A Nest Hub or a Chromecast, cast from the Kip app on an iPhone.
• An old iPad, tablet or phone, in its browser.
• A laptop or desktop, in any current browser.
• A TV with a browser.

The screen needs an internet connection. It can stay on all day: Kip draws very little.

No sound

Browsers keep a page quiet until someone touches it. Tap the screen once and Kip's sounds start. On a Nest Hub you may need to tap again after it is cast.

Move Kip to another screen

Open your trail link on the new screen, or cast to it from the Kip app. It is the same Kip, with the same photos. Close the old screen when you like.

Delete everything

In the Kip app, open settings and delete the trail. Every photo and message goes and the link stops working. It cannot be undone. A trail nothing has reached for 90 days deletes itself.

Contact

Write to hello@kipthehiker.com. Say what screen you use and what you see. Don't send your trail link.